Customer Service

Community Content Community Content : Industry Newsletters
2024 Seminar: Dealing with weather events (heat, smoke, etc)
Posted In: Conference Seminars, Customer Service, Operations,
Date posted Feb 22

Metrics and indexes are becoming more and more common when trying to decide when it’s safe to play or be outside or not. This summer saw a rise in...

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2023 All-Hands: New Website, Conference Updates, SMAs, DEI, EOS and Getting 5-star reviews on Google
Posted In: All-Hands Calls, Customer Service, Members Only,
Date posted Oct 19

Learn about our new Platform/Website, 2024 Conference updates, the SMA conference, DEI initiatives and Getting 5 star reviews on Google!

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2021 Webinar: Building personal relationships
Posted In: Conference Seminars, Customer Service,
Date posted Jun 2

presented by Richard Shapiro, Founder of The Center For Client Retention. He is a leading authority on customer experience, and has educated himself...

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